Right of Withdrawal

Right of Withdrawal

Where a right of withdrawal applies under applicable consumer law, eligible non-personalised products may be returned within 14 days of delivery.

Products must be unused, unopened and in their original condition and packaging.

Personalised, custom-made and made-to-order products are not eligible for return for change of mind where the applicable legal exception permits this. Other legal exceptions may also apply to certain goods.

To request a withdrawal or return, please contact katiacakesevora@gmail.com before sending any item back.

This information does not affect any mandatory statutory consumer rights.